Cooke County Appraisal District

Customer Service Survey

We will make every effort to contact you as soon as possible. Please note that certain times, such as May and June, may take a longer response time due to the increased number of calls and contacts we receive. Thank you for participating in our survey.

Reason for your visit or call:

 Protest     Value Questions     Homestead Exemption      Maps/Ownership      Ag Use Questions    
 Collections Staff      Others

Please rate the level of service you received:

     Excellent     Good     Needs Improvement     Unsatisfactory  
Wait time for assistance:
Professionalism and helpfulness:
Knowledge of staff:
Staff listened to my concerns:
Staff treated me in a fair manner:
What did you like the most about the service you received, and how could our service be improved?
If your visit or call was due to a protest or value question, are you satisfied with your value?
     Yes No
 Would you like someone to contact you regarding the level of service you received?
     Yes No
 Full Name
Your Email